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Privacy Policy

1. Name and Contact Details of the Controller

​The controller responsible for data processing on this website is:

KRH Immobilienmanagement GmbH & Co. KG

Brückengasse 16, 78462 Konstanz, Germany

​2. Your Rights as a Data Subject

​You can exercise the following rights at any time using the provided contact details:

​Access (Art. 15 GDPR): You have the right to obtain information about your personal data stored by us and how it is processed.

​Rectification (Art. 16 GDPR): You have the right to have incorrect personal data corrected or incomplete data completed.

​Erasure (Art. 17 GDPR): You have the right to request the deletion of your data stored by us, unless legal obligations require further storage.

​Restriction of processing (Art. 18 GDPR): You have the right to restrict processing if we are not yet allowed to delete your data due to legal obligations.

​Objection (Art. 21 GDPR): You have the right to object to the processing of your data by us.

​Data portability (Art. 20 GDPR): If you have consented to the processing or concluded a contract with us, you have the right to receive your data in a structured, commonly used format.

​Right to lodge a complaint: You have the right to complain to a supervisory authority, such as the competent authority in your state of residence or the authority responsible for us.

​3. Collection of General Information (Server Log Files)

​When you access our website, information of a general nature is automatically collected. These server log files include:

​Type and version of the web browser

​Operating system used

​Domain name of your internet service provider

​Your IP address

​Date and time of access

​Purpose and Legal Basis: The processing is carried out in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in improving the stability, functionality, and security of our website. The data is not used to draw conclusions about your person.

​Recipients: Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

​Storage Duration: The data is deleted as soon as it is no longer required for the purpose for which it was collected (usually after a few days).

​4. Data Collection and Booking via Smoobu

​To process bookings and fulfill our contractual obligations, we use the property management software Smoobu.

​Data Processing: When you book through our site, the data you enter (name, contact details, booking dates, etc.) is forwarded to Smoobu GmbH, Wriezener Str. 12, 13359 Berlin, Germany.

​Purpose: The data is used to manage your booking, issue invoices, and communicate with you regarding your stay.

​Legal Basis: Processing is based on Art. 6 (1) (b) GDPR (performance of a contract).

​5. Cookies

​We use cookies to make our website more user-friendly. These are small text files stored on your device.

​Technically Necessary Cookies: These are required for the functionality of the site (Art. 6 (1) (f) GDPR).

​Management: You can manage or deactivate cookies in your browser settings (e.g., for Internet Explorer, Firefox, Google Chrome, Safari).

​6. Provision of Services for a Fee

​For the provision of paid services, we request additional data, such as payment information, to complete your order.

​Legal Basis: Processing is based on Art. 6 (1) (b) GDPR (contract fulfillment).

​Storage Duration: We store this data until the statutory retention periods (usually 6 or 10 years for tax and commercial law) have expired.

​7. SSL Encryption

​To protect the security of your data during transmission, we use state-of-the-art encryption methods (SSL/TLS) via HTTPS.

​8. Information on the Right to Object (Art. 21 GDPR)

​Case-specific Objection: You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Art. 6 (1) (f) GDPR.

​Direct Marketing: If we process your data for direct marketing, you have the right to object at any time without stating reasons.

​Recipient of Objection: Please send your objection to the controller mentioned in Section 1.

​9. Changes to our Privacy Policy

​We reserve the right to adapt this privacy policy to ensure it always complies with current legal requirements or to reflect changes in our services.

​10. Questions for the Data Protection Officer

​If you have any questions about data protection, please send us an email or contact the person responsible for data protection:

Email: technik@krh-immobilien.de